SmoobuBookings & channel managerConnected
AirbnbBooking.comVrbo
The concierge operating system connected to Smoobu
Trackivo runs your concierge business.Smoobu handles your bookings.
Cleanings, incidents, purchases, owner statements, guest guides and revenue — in one place, connected to your Smoobu account. No more Excel, double entry, or jumping between five tools.
- No credit card
- No commitment
- Up and running in an afternoon
Automatic sync
Hello, Alexandre
Monday 7 September · 3 check-outs today
3Cleans today
2Issues
4Statements to send
€7,347Revenue this month
Today's cleansSee all →
- Villa des Pins10:00–11:30In progress
- Casa Marea11:30–13:00Coming up
- Terramar14:00–15:30Coming up
Recent issuesSee all →
- LockVilla des PinsTo handle
- BulbCasa MareaIn progress
Everything you need to run your concierge business, from one place.
Field operations
Plan cleanings, track incidents and purchases, and coordinate your team.
- Calendar for every property
- Cleaning schedule
- Incidents
- Purchases
- Team & service providers
Owners
Keep owners informed and generate their statements automatically.
- Statements in one click
- Owner portal
- Invoicing & expenses
- Revenue and charges
- Sent by email
Guests
A smooth, personal experience for your guests.
- Arrival guides
- Recommendation guides
- Centralised inbox
- Automated messages
- Translation into 6 languages
Finance & performance
A clear view of profitability, property by property.
- Revenue, VAT and charges
- Cleaning costs per property
- Net result & cash flow
- Occupancy & average rate
- Statistics
That's only a glimpse.Explore every feature ↓
Native integration
A simple, secure connection with Smoobu.
SmoobuBookings & channel manager
AirbnbBooking.comVrbo
12 bookings syncedSync active
Automatic sync
Trackivo.Your concierge
Cleanings
Issues
Owner statements
Revenue
Team
Guest guides
Nothing to migrate, nothing to duplicate. Connect your Smoobu account with an API key: your properties and bookings land in Trackivo automatically, and none of your platforms is affected.
- An API key, two minutes to set up
- Properties and bookings synced automatically
- Your platforms and channel manager stay as they are
Before / After
A concierge day, with and without Trackivo.
A day in pieces…
A lot of coordination, tools scattered around, and tasks still waiting.
- Check today's arrivals and departures
- Update the cleaning schedule in Excel
- Call providers to find out what is missing
- Copy the month's expenses by hand
- Prepare owner statements manually
- Reply to guests across several inboxes
- Tasks still waiting…
Hours lost to coordinationInstead of focusing on what matters.
Everything is centralised, organised, and ready from the morning.
08:30Your day is already organised
- Cleanings assigned and confirmed
- Missing products added to the shopping list
- Incidents reported with photos
- Owner statements ready to send
- Guest messages centralised and translated
- The team is up to date on the schedule
No more Excel · One toolYou run the business. The team does the work.
A day under control!
All features
Everything Trackivo can run.
One platform for your operations, your owners, your guests and your finances. Every module is included in each plan.
Field operations
Planning
- Multi-property calendar
- Prices and minimum stays pushed to Smoobu
- 360° agenda: cleanings, issues, purchases
Cleanings
- Cleaning schedule and extra cleans
- Permanent link per provider, no account
- Confirmation by the provider
- Checklist and stock levels
- End-of-clean photos, room by room
- Cleaning summary per provider
Jobs
- Issues with photos and priority
- Purchases fed from the field
- Provider CRM
- Notifications and a recap for the team
Owners
Statements
- Monthly statements in one click or in bulk
- Commissions, fees and taxes calculated
- Two management models
- Recharged costs with photo receipts
- Manual bookings
- Email from your own domain
Billing
- Fee invoices
- Disbursement notes
- A monthly view of what's still to do
Relationship
- Owner CRM and documents
- Owner portal in your colours
- Payout projection over 12 months
Guests
Communication
- Centralised guest messaging
- Conversation translation
- Automated messages at each step
- Dynamic variables and one-click translation
Guides
- Arrival guide per property
- Recommendation guides
- Maps and photos of places
- Automatic translation into 6 languages
- Copy a guide across properties
Finance & oversight
Oversight
- This week's dashboard
- Statistics and a comparison per property
- Occupancy rate and average price
- Lowest and highest prices sold
Profitability
- Concierge revenue
- VAT, fixed and variable costs
- Cleaning costs per property
- Net result and estimated tax
- 3-month cash forecast
- MultilingualFR · ES · EN · DE
- ExportsExcel & PDF
- White labelStatements and portal in your brand
- AI assistant 24/7Answers in the app
Want to see Trackivo with your own properties?
We'll show you on a video call how Trackivo fits your concierge business, and answer every question.
Free · No commitment
One Smoobu account. Your whole team on it.
Invite your colleagues and service providers, and choose module by module what each person can see and do — schedule, incidents, purchases, statements, revenue… Each role only sees what concerns them.
Field
Access to the cleaning schedule, incidents and service providers. Ideal for your field agents.
Manager
Full access except financial revenue. For your operations leads.
Admin
All rights. Can create properties, manage the subscription and the team.
Custom
Build access module by module — you decide who sees what, down to the last detail.
Up and running in an afternoon, not in a month.
No migration to plan: we plug into what you already have.
Connect your Smoobu account
One API key, two minutes — your properties and bookings arrive automatically, with no re-entry.
Import your properties and your team
Invite your colleagues and service providers, with exactly the permissions each of them needs.
Every module is already active
Cleanings, arrival guides and statements: everything is available as soon as you connect. You use them at your own pace, nothing is forced on you.
Would rather not start on your own?
We walk you through a free demo and answer your questions, live.
14-day trial · no commitment · no credit card
Born in the field
A tool we use ourselves, every day.
Trackivo grew out of our own work running a concierge business. We manage Guest-Home in Lanzarote ourselves with Smoobu, and we built Trackivo to bring together everything that was missing: cleanings, owners, guests, finances… A tool shaped by the field, for the field.
Time saved
Less admin, more time for your clients.
Clearer visibility
Clear revenue and forecasts, so you can steer the business.
A more professional service
A higher standard for your owners and your guests.
Our own concierge business
Trackivo has saved me a huge amount of time and let me professionalise my concierge business.
Owner statements are much simpler now, revenue forecasts give me real visibility, and I can manage cleanings or change prices straight from the calendar.
I save time every day, and I can offer owners and guests a much higher standard of service.
DavidFounder — Guest-Home · LanzaroteThe questions we get asked most.
Do I have to change channel manager to use Trackivo?
No. Trackivo connects to your existing Smoobu account — you keep the connection to your platforms and the automated messaging exactly as they are. Trackivo takes care of everything that is not there: cleanings, purchases, guides and statements.
Is it compatible with all my platforms (Airbnb, Booking, etc.)?
Yes. Any platform connected to your Smoobu account appears automatically in Trackivo — calendar, bookings, revenue — with no extra configuration on your side.
How long does it take to be up and running?
Allow an afternoon: connecting your Smoobu account, importing your properties, inviting your team. Every module is already active by then — you then use them at your own pace.
Can I try it for free?
Yes, a 14-day trial with no credit card on the Starter, Pro and Premium plans.
Can I give different access to each member of my team?
Yes. Beyond the predefined roles (Field, Manager, Admin), you can build custom access module by module for each colleague — everyone only sees what concerns them.
What is the difference between the arrival guide and the recommendations guide?
The arrival guide is specific to each property: address, access, wifi, house hours. The recommendations guide is independent of your properties — you can share it across several homes — and gathers your favourite restaurants, activities and local tips, with an interactive map.
Ready when you are.
Connect your Smoobu. Run your concierge business from today.
- No commitment
- No credit card
- 14-day trial